One-Stop Operator/Coordinator - RWS in Salinas, CA at ResCare

Date Posted: 2/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Salinas, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: One-Stop Operator/Coordinator - RWS

Job Category: Operations Management

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a One-Stop Operator/Coordinator - RWS.

Are you passionate about helping others? Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

One-Stop Operator/Coordinator - RWS Responsibilities

The One-Stop Coordinator is a leadership position with the responsibility for overseeing the functional operations: the Workforce Development Board (WDB), One-Stop Career Center services and partner coordination.  Develop and implement strategies for operational and performance excellence. Conduct partnership outreach and development.  Be familiar with Continuous Quality Improvement strategies. Work in a team-based approach to accomplish goals by involving all partners in planning, problem-solving, data collection and continuous improvement processes.

Essential Job Responsibilities:

  • Work in partnership with the Regional Director on planning and overall day-to-day operations of partner coordination and new partnership development
  • Manage the partner MOUs and understand each partner’s program services and contributions to the workforce system. 
  • Develop new partner opportunities.
  • Identify any silos with partners, manage access and coordination of all One-Stop services and confirm services accessed by customers are consistent, professional and in alignment with workforce goals. 
  • Ensure Labor Market Information, training information and the coordination with other grant sources support the WDB’s demand industries.
  • Coordinating the service delivery of required One-Stop partners and service providers to ensure each partner contributes to the support of the One-Stop.  
  • Coordinate and host partnership meetings and convene individual partner meetings.
  • Ensure the implementation of partner responsibilities and contributions agreed upon in Memorandums of Understanding, avoid duplication of services and streamline processes. 
  • Ensure partner referrals are done in a real-time environment using the most efficient method of contact through electronic media and confirming by telephone calls.
  • Reporting to the WDB on operations, performance, and continuous improvement and best practice recommendations.  Provides recommendations for professional development and service delivery innovations.
  • Implementing policies established by the WDB. 
  • Adhering to all applicable federal and state guidance.
  • Ensures that One-Stop System performance is on target with overall system goals; reports System activities and outcomes (i.e., referrals, results, customer feedback, staff feedback, etc.) to the funder; provides recommendations for improved outcomes
  • Maintains records of partner meetings, outreach efforts, tracking reports, and other documentation
  • Conducts CQI reviews
  • Participate in WDB Meetings.
  • Other duties as assigned

Specific Requirements

  • Bachelor’s degree from an accredited college/university in management, organizational development, project management, business administration, or similar field is required 
  • Knowledge of workforce development programs (i.e.; WIA/WIOA, TANF) is preferred.  
  • Lead other projects of comparable size and complexity, or experience in a comparable role with similar required skills.
  • Project management experience is required.
  • Certified Associated of Project Management, (CAPM), Project Management Professional (PMP), Six-Sigma certification is preferred.

Work Requirements: 

  • Excellent oral, written, listening and presentation skills.
  • Superior interpersonal skills to interface with various levels of employees, management, clients, and government representatives.
  • Demonstrated planning, prioritization, and problem solving skills.
  • Ability to set clear, measurable goals.
  • Excellent time management skills.
  • Negotiates well and handles issues with diplomacy and tact.
  • Detail oriented.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Lead multiple activities in several locations.
  • Map processes and manage work breakdown structures, project schedules, and resources.
  • Bilingual (English/Spanish) a plus.

Additional Information


In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
    • Cell phone Service
    • Ford and Chrysler Automobiles
    • Furniture
    • Appliances
    • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement

Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

740 La Guardia Street , Salinas, CA 93905 USA