This site uses cookies. To find out more, see our Cookies Policy

Youth Outreach Employment Counselor in Houston, TX at ResCare

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Youth Outreach Employment Counselor

Job Category: Administrative / Clerical

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Youth Outreach Employment Counselor.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Youth Outreach Employment Counselor you will: 

  • Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer
  • Understands entire office operation sufficiently to direct customers appropriately 
  • May summarize Workforce Solutions services to customers who ask what we do
  • Offers work application and encourages it’s completion when appropriate
  • May check for previous work registration or other service and updates MIS systems
  • Provides information about community resources
  • May provide job search assistance including direct referral to jobs in Workforce Solutions database
  • Records those referrals properly
  • Assures that needed materials are available to the public near the office entry
  • Other duties as assigned

Position Requirements

  • High school diploma or GED and two years of college coursework  OR
  • High school diploma or GED and two years of customer service where skills learned are transferable to a Greeter position at Workforce Solutions OR equivilent combination of education and experience
  • Two years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor 
  • Has knowledge of the workplace, jobs, and requirements for entry into those jobs.
  • Is able to listen to customers, analyze expressed needs and use good judgment in suggesting how and who at Workforce Solutions can help
  • Uses tact, diplomacy, and persistence in providing suggestions to customers
  • Is friendly, courteous and presents herself/himself as a professional
  • Is able to handle effectively situations where a large number of customers want her/his attention at the same time

Additional Information

Youth Employment Counselor will work primarily with the youth population ages 18-24 who are looking for work. He/she may also speak with and sometimes work with employers. Inside Workforce Solutions, a Youth Employment Counselor works with all staff in a career office, and also have contact with Business Consultants and Labor Market Analysts. May take information from employers about current job opportunities and relay that information to the Employer Service Division for data entry into the electronic database. Enters information concerning customer service and outcomes in the appropriate management information systems. Perform/Complete special projects as requested by his/her Supervisor. Document all electronic records as required by the Project.Work Location will be determined based on the business need of the Project.Bi-lingual preferred


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

8373 Westheimer , Houston, TX 77063-2703 USA