Admissions Coordinator - Rehab Without Walls in Austin, TX at ResCare

Date Posted: 2/21/2018

Job Snapshot

  • Employee Type:
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Admissions Coordinator - Rehab Without Walls

Job Category: Direct Care/Operations

Line of Business: HomeCare Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Admissions Coordinator - Rehab Without Walls.

Are you passionate about helping others? Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

Admissions Coordinator - Rehab Without Walls Responsibilities

Coordinates referral process from initial referral through admission. Functions as primary contact for all admission-related activities and communications, both internally as well as with external customers to ensure smooth transition of client from referral source to company. Works under minimal supervision.

  • Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis.
  • Initial point of contact for referrals: gathers relevant data, identifies clinical needs, and completes Referral Intake Sheet.
  • Communicates with Admissions Manager to determine appropriateness of referral. 
  • Verifies benefits and discusses any potential issues with Admissions Manager and/or Director of Clinical Management (DCM.)
  • Staffs cases with appropriate team members, with input from Admissions Manager and/or DCM as needed. 
  • Works closely with Admissions Manager/Pre-Admission Screeners to set up Pre-Admission Screen and initiates contact with funding source to begin authorization process. 
  • Keeps referral sources updated with status of staffing and authorizations, as appropriate. 
  • Works closely with Admissions Manager to prioritize referrals and pending admissions for timely processing and follow up. 
  • Once PAS is complete, distributes to payer and any other required parties for authorization purposes and follows up as needed to ensure timely review and processing of authorizations. 
  • Obtains initial authorizations for services with assistance of Admissions Manager, as needed. Completes insurance verification forms with this information; generates and sends authorization confirmation letters to funding sources. 
  • Follows up, as needed, with all involved parties (both internal and external) to assure adequate communication of clinical information and financial status, and well as pending authorizations and start of care dates. 
  • Completes all startup paperwork and distributes accordingly, including preparation of clinical packets for team. 
  • Obtains therapists’ treatment schedules and schedules initial team teleconference. Coordinates case openings with Clinical Coordinators (CCs), including identifying missing information or clarification needs for CC to address at case opening. 
  • Ensures physician orders are obtained prior to start of services. 
  • Maintains referral log. 
  • Maintains contract binders. 
  • Works in conjunction with DCM to maintain weekly staffing logs, monitor therapists’ availability/vacations and identify current staffing trends and needs for recruitment purposes. 
  • Assists with miscellaneous office tasks as needed including answering phones, maintaining forms files, creation of Home Binders, and other projects as identified by ED/DCM.
  • Maintains the highest standard of professional conduct in relation to information that is confidential in nature.  Shares information only when the recipient’s right to access is clearly established and the sharing of such information is clearly in the best interest of the person served.
  • Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices.
  • Assists with miscellaneous office tasks, as needed, including answering phones, maintaining form files, creation of Home binders, and other projects as identified by ED/DCM.
  • Performs other duties as assigned in response to the person receiving services, office and/or program needs.

Specific Requirements

  • Minimum of Associate’s degree or the equivalent
  • Broad knowledge of medical terminology
  • Proficient computer skill including Microsoft Word and Excel
  • Demonstrates strong organization skills and attention to detail
  • Able to function in position with minimal supervision
  • Effective and professional interpersonal, verbal, and written communication skills
  • Successfully completes any/all required pre-employment evaluation test(s) per policy in each assigned area of practice

Additional Information

Part Time - 28 hours/week


In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
    • Cell phone Service
    • Ford and Chrysler Automobiles
    • Furniture
    • Appliances
    • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement

Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

9050 N. Capital of Texas Highway #3-130 , Austin, TX 78759-8018 USA