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Admissions Manager, Rehab Without Walls in Campbell, CA at ResCare

Date Posted: 12/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Campbell, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/8/2018

Job Description

ResCare 

Title: Admissions Manager, Rehab Without Walls

Job Category: Direct Care/Operations

Line of Business: HomeCare Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Admissions Manager, Rehab Without Walls.

About this Line of Business

Rehab Without Walls (RWW) NeuroSolutions started more than 30 years ago.  RWW originally designed a program helping brain injury, spinal cord injury, and stroke patients using real-life activities in their own environment. Today, RWW is still removing walls, breaking barriers and rebuilding lives. But RWW is also connecting the neuro-rehab continuum, providing expertise in the right place at the right time with outpatient and residential services in addition to groundbreaking home and community rehab.

RWW services start with the understanding of a patient’s health, lifestyle and goals. RWW then assembles a team of neuro-trained therapists who work across therapy disciplines to create a truly personalized program that blends scientifically backed rehab protocols with the patient’s real-life activities. It’s a combination that delivers better results during the recovery journey and into the future.

As a(n) Admissions Manager, Rehab Without Walls you will: 

  • Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-today basis.
  • Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.
  • Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates
    availability of an appropriate treatment team).
  • Oversees, directs and supervises field staff assigned in assisting with pre-screening process.
  • Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.
  • Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company’s services, interprets potential reimbursement options, and negotiates reimbursement levels with third party payer.
  • Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.
  • Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.
  • Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed. May assist CRM in other sales/marketing activities.
  • Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.
  • Participates in performance improvement activities. Ensures the collection of data for improvement analysis and prepares reports for management, as needed.
  • Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, legal requirements and regulatory mandates.
  • Maintains the highest standard of professional conduct in relation to information that is confidential in nature. Shares information only when the recipient’s right to access is clearly established and the sharing of such information is clearly in the best interest of the person served.
  • Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices.
  • Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.
  • Performs all duties inherent in a supervisory role.
  • Participates in special projects and performs other duties as assigned.

Position Requirements

  • Bachelor’s Degree in Nursing, health care field or the equivalent.
  • Minimum of 3-years’ experience working in rehabilitation or healthcare setting.
  • Strong knowledge of rehabilitation operations and third party payer reimbursement.
  • Working knowledge of personal computer and data entry, E-mail retrieval, Internet, contact management systems and Microsoft Office programs (or equivalent software skills) required.
  • Excellent negotiation, organization, problem-solving, decision making and communication skills also required.
  • Able to function in position with minimal supervision.
  • Effective and professional interpersonal, verbal, and written communication skills.
  • Successfully completes any/all required pre-employment evaluation test(s) per policy in each assigned area of practice.

Additional Information

Rehab Without Walls delivers services where patients need them most: in their own surroundings—whether at home, school, work or in their own community. This unique approach to rehabilitation uses a published, evidence-based process with proven outcomes that help patients achieve a higher level of function, which means, quite simply, giving them the skills to participate as fully and independently as possible in their lives, wherever that may happen.

Benefits

ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

2155 S BASCOM AVE # 103 , CAMPBELL, CA 95008-3272 USA