Application Manager, ADP Enterprise in Louisville, KY at ResCare

Date Posted: 10/23/2018

Job Snapshot

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Job Description

BrightSpring Health Services 

Title: Application Manager, ADP Enterprise

Job Category: Corporate Services

Line of Business: Resource Center Services

About BrightSpring Health Services and Our Family of Brands

Join us in transforming peoples' lives and their communities! BrightSpring Health Services is the new name for Kentucky-based ResCare, Inc., the parent company that supports a diverse family of brands. After more than 40 years of a successful history of helping people through a variety of settings and service offerings, we’ve reinvented ourselves.

At BrightSpring, everything we do centers on helping people live their best life. Our vision is to be the leading provider of home and community based health services for the needs of the complex populations we serve. We want to make sure that our clients receive the right care at the right time in the safest environment possible.

We are excited that you might consider joining our dedicated network of compassionate professionals who work in thousands of communities across the country - helping more than 60,000 people every day.

Right now, we have an exciting opportunity for you to join our team as a Application Manager, ADP Enterprise.

About this Line of Business

BrightSpring Health Services is one of the largest providers of diversified home and community-based health services to complex, high-cost populations. The company provides nonclinical habilitative services and/or clinical rehabilitative services for people of all ages and skill levels.  Primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ more than 45,000 dedicated team members in more than 40 states and provide services to more than 2 million people annually. 

BrightSpring Health Services is focused on providing quality and lower-cost outcomes to challenging and high-cost populations, through best-in-class services and technology innovation. Our Connected Home care model is an industry-leading approach to the future of health care services to achieve strong quality and compliance while also driving efficiency and cutting waste. 

Our care professionals work in thousands of communities across the United States. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in people’s lives and communities since 1974 – providing home and community-based health services to complex populations and helping people live their best life.

As a(n) Application Manager, ADP Enterprise you will: 

The Application Manager, ADP Enterprise will provide leadership and hands-on direction to the engineers/analysts for the implementation, deployment, support, and maintenance of HR and Payroll systems solutions for ResCare and its affiliates.  This includes support of multiple modules and will be responsible for integration and requirements to maximize value to the Company.  This role will work with leadership and stakeholders across the organization to identify gaps and needs of focus.


  • Provide leadership and direction to assigned staff responsible for deployment, maintenance, and support of HR/Payroll System. 
  • Work with the Sr. Director of HR Technology, VP of Cash Disbursements, Cornerstone Application Manager, and department operational executives to establish and implement best practices for the deployment and use of HR and payroll applications. 
  • Plan, develop, implement, support, and maintain workflows for assigned departments, ensuring that the developed workflows enhance the efficiency of the assigned area ensure the future state meets the requirements of the business. 
  • Plan, develop and maintain tools that provide optimal user efficiency and proficiency, with emphasis on development of tools to enhance workflow for HR and payroll operations.
  • Provide technical consultation, expertise, and oversight for the existing HR and payroll system and recommend and assist in implementing enhancements and procedures.
  • Monitor inquiries and problem resolution while ensuring report of significant trends and process as a regular occurrence.
  • Mentor and develop assigned staff and provide technical expertise and consultation to ensure that staff is appropriately trained and prepared. 
  • Act as liaison between HR, payroll, and IT departments. 
  • Coordinate with the ResCare training team for creation/modification of end user training and documentation.
  • Other duties as assigned.

Position Requirements


  • Associate Degree in Computer Science or related field.  Appropriate education and/or experience may be substituted on equivalent basis. 


  • 5+ years of progressive experience with HR and Payroll systems, including management of technical and training staff, large scale systems implementation, and/or project management. 
  • Significant, progressive experience with implementing, maintaining, and training large scale HR and payroll systems is required.
  • Requires experience with ADP Enterprise.
  • HR/payroll management or experience in workflow design is required. 
  • Certifications/Licenses: none 


  • Initiative, problem identification, resolution and analytical skills are essential.  
  • Excellent oral and written communication skills are required, including the ability to coach and teach office staff and I/S staff members.  
  • Strong critical thinking and the ability to apply knowledge at a broad level within a complex healthcare company is essential.  
  • An understanding of HR and payroll workflows is required.  
  • Scheduling flexibility is required to accommodate changing business needs.
  • Travel may be required to facilitate business development (acquisition) activities and new implementations.


  • Proven leadership ability 
  • Ability to set and manage priorities judiciously 
  • Excellent written and oral communications skills 
  • Excellent interpersonal skills 
  • Ability to articulate ideas to both technical and non-technical staff 
  • Exceptionally self-motivated 
  • Superior analytical and problem solving abilities 
  • Exceptional service orientation 
  • Ability to motivate and participate in a team-oriented, collaborative environment

Additional Information


BrightSpring Health Services offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

BrightSpring Health Services is an Equal Opportunity Employer. BrightSpring Health Services does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

9901 Linn Station Rd FL 6 - 11 , Louisville, KY 40223-3824 USA