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Benefits Coordinator in Milwaukee, WI at ResCare

Date Posted: 12/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Milwaukee, WI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Benefits Coordinator

Job Category: Human Resources/Payroll

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Benefits Coordinator.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Benefits Coordinator you will: 

  • Providing administrative support in the areas of employee recruitment, hiring, retention, and evaluation
  • Processing, verifying, and maintaining documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications
  • Processing and reviewing employment applications in the ATS in order to evaluate qualifications or eligibility of applicants
  • Examining employee files to answer inquiries and provide information for personnel actions
  • Requesting information from law enforcement officials, previous employers, and other references in order to determine applicants' employment acceptability
  • Responding to employee, manager and HR team requests and escalating issues as appropriate
  • Providing support for employee on-boarding as well as employee exit meetings
  • Assisting with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
  • Creating and processing Personnel Action Forms (PAF) for your assigned service site
  • Providing on-boarding administrative support, and arranging for in-house and external training activities
  • Ensuring compliance with federal, state and local employment laws and regulations
  • Other duties as assigned

Position Requirements

  • High school diploma or GED required
  • 1 year experience in an administrative position
  • Knowledge in the areas of labor standards, data entry, worker's compensation reporting, OSHA reporting and Affirmative Action data integrity

Additional Information

This position will focus heavily on FMLA/GLOA administration, which includes having all the necessary paperwork filled out, notifying employees about the details of their leave, and closely documenting their leave. The ideal candidate should be able to handle these duties, as well as be knowledgeable about all relevant FMLA/GLOA laws and practices. In addition to FMLA/GLOA administration, this position will also focus on benefits administration, which entails being knowledgeable about our benefits and being able to answer any questions employees may have about them. We are looking for a bright, knowledgeable, and motivated individual who excels in meeting deadlines and enjoys communicating with employees and outside parties. Essential Job Responsibilities • Initiate, approve, and document FMLA/GLOA • Coordinate LOAs, FMLA usage and other issues as required by our in-house regulations and legal requirements • Stay up to date and inform HR team of changes to company benefits including, but not limited to, insurances, PTO, SHARE program • Consult with employees regarding eligibility and other issues • Act as the point of contact for any and all benefits or leave of absence concerns or questions • Assist employees with enrolling in medical, dental and vision insurance plans • Provide ongoing support for the HR team • Other duties as assigned Qualifications/Education • Bachelor’s degree or higher in Business Administration-Human Resources • Minimum of 2 years of experience, preferably in benefits • Strong knowledge of FMLA, GLOA, COBRA, and other HR related laws a must • Familiarity with ADP preferred • Strong analytical skills; excellent organizational skills and strong attention to detail; outstanding communication skills, both written and oral • Proficient in Excel with good knowledge of MS Office and software applications • Excellent numerical skills and understanding of data analysis/ statistical methods


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

2342 N 27TH ST , MILWAUKEE, WI 53210-3100 USA