Career Advisor - WFS in New Orleans, LA at ResCare

Date Posted: 9/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/10/2018

Job Description

ResCare 

Title: Career Advisor - WFS

Job Category: Direct Care/Operations

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Career Advisor - WFS.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Career Advisor - WFS you will: 

The Career Advisor connects candidates to occupational skills training that will provide the skills needed to gain employment and is also responsible for reengaging those customers for job placement after training completion. Provides advice on career paths and development for Program’s customer base as well as facilitating knowledge regarding access to training grants. Facilitates Program Orientations and workshops as well as various administrative responsibilities and multiple roles throughout the Program.

  • Counsels and assists Program’s customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed
  • Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program
  • Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
  • Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
  • Provides motivational support to customers during the job search process
  • Identifies training needs and ensures appropriate training
  • Facilitates job readiness/search workshops
  • Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
  • Demonstrates effective use of the guidelines and standards of the Case Mangement Model to support the needs of the particpants
  • Successfully documents customer success stories internally and externally.
  • Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
  • Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer
  • Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines
  • Works under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
  • Produces word processing documents, including charts and tables. Proofreads and edits correspondence, memoranda, proposals, reports, and other requested documents. Maintains filing systems and performs other relevant duties as assigned by the Program Director
  • Position Requirements

    Education/Certificates/Licenses/Registrations

  • BA/BS psychology, marketing, business, human resources or related fields with two plus years relevant work experience
  • Experience working with career counseling consumers in a high volume work environment, particularly in a human services or workforce development or an equivalent combination.
  • Qualifications

  • Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely.
  • The ability to relate well with individuals, ability to motivate, and posses experience in presenting workshops and working with individuals having one or more barriers to employment.
  • A referral network with other human service agencies in the community and can provide intervention services as needed.
  • Knowledge of various job search strategies, resources and actions plans.
  • Ability to follow instructions well.
  • Adaptable, flexible, and a fast learner.
  • Creative and able to meet deadlines.
  • Works well under pressure and goal oriented and works well within a team concept.
  • Demonstrated customer service skills.
  • Demonstrated computer skills, with experience using word processing and spreadsheet software applications.
  • Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
  • Be able to work first shift and overtime if required.
  • Travel when necessary.
  • Additional Information



    Benefits

    ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

    ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

    3400 Tulane Avenue 2nd Floor , New Orleans, LA 70119-7142 USA