Central Intake Coordinator in Louisville, KY at ResCare

Date Posted: 8/23/2018

Job Snapshot

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Job Description


Title: Central Intake Coordinator

Job Category: Direct Care/Operations

Line of Business: Resource Center Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Central Intake Coordinator.

About this Line of Business

Since 1974, ResCare, Inc., has been dedicated to impacting communities for the better with a mission to help people live their best life. As the largest diversified health and human services provider in the U.S., ResCare makes a difference in people's lives and communities by providing home and community-based health services to complex populations.

With more than 45,000 dedicated employees serving over 60,000 people daily across the country, ResCare offers daily living, behavioral health and other health-related support services, pharmacy, remote monitoring solutions, neurorehab therapy, along with vocational training and job placement for people of all ages and skill level.

ResCare is changing the industry through our commitment to continuous quality and safety improvements, and we're investing in technology to connect homes and people. We're also working with federal and state government agencies to educate and advocate for the use of those needed care solutions to improve quality outcomes and reduce costs.

As a(n) Central Intake Coordinator you will: 

  • Verify Medicaid and commercial insurance benefits, this includes calling insurance companies to check benefits and using state portals.
  • Entering admissions into ResCare’s systems.
  • Enter client services.
  • Obtain authorization and re-authorizations for clients that have started care.
  • Work on reports when assigned.
  • Participate in team meetings.
  • Provide effective communication to the operations when information is needed.
  • Demonstrate commitment, professional growth and competency.
  • Demonstrate excellent customer service in all areas.
  • Enter and maintain accurate comprehensive information into the clients account.
  • Other duties as assigned.

Position Requirements

  • Must have a high school diploma or equivalent
  • Prior experience (2 to 4 years) in healthcare or personal service industry preferred
  • Excellent computer skills, proficient in excel and word
  • An understanding of the issues related to authorizations and eligibility preferred
  • Knowledge of Medicaid programs, preferred

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

9901 Linn Station Rd FL 6 - 11 , Louisville, KY 40223-3824 USA