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Day Services Manager in Eastland, TX at ResCare

Date Posted: 12/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    Eastland, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Day Services Manager

Job Category: Direct Care/Operations

Line of Business: Residential Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Day Services Manager.

About this Line of Business

We cover thousands of homes across the country, with a comprehensive range of programs and services, including host home and foster care. ResCare partners with people in the community who open their homes to individuals with disabilities and assists families by providing adoption and foster care services. With almost four decades of experience in the IDD services field, our aim is to be the provider-of-choice in the development of unique and proprietary service offerings and technologies - working toward innovative care models and leading health outcomes with states and payers.

As a(n) Day Services Manager you will: 

  • The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served.
  • Oversees/participates in the hiring process of all assigned positions in accordance with BrightSpring policy and local, state, and federal employment law
  • Ensures all assigned staff receive training and supervision as needed to meet performance expectations
  • Ensures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions, etc.)
  • Participates in investigations and ensures appropriate follow through on recommendations
  • Manages contracts and supervises the work of contract staff
  • Oversees ongoing contracts 
  • Supervises and trains staff on contract work
  • Maintains good customer relations with current business partners
  • Provides support to persons served
  • Oversees the treatment/support services provided by day services staff
  • Serves as liaison for appropriate Support Coordinators, family, legal guardians, etc.
  • Coordinators/resolves conflicts in resources for provision of services
  • Attends support plans or special reviews, as necessary 
  • Monitors program documentation for accuracy and timeliness
  • Evaluates and monitors program effectiveness 
  • Monitors individual financial records
  • Monitors individual medication administration records
  • Provides budget and financial oversight
  • Assist in the development and monitoring of assigned budgets
  • Remains within budgeted expenses for service areas
  • Reviews and assigns referrals in admission to program
  • Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding
  • Monitors staffing schedules, overtime, staff vacancy rates

Position Requirements

  • BA/BS in Business, Health care Administration, or a Social Science preferred
  • Must have a minimum of five (5) years in the Human Services field with two (2) years of progressively responsible management experience 
  • Prior experience providing services and supports to individuals with developmental disabilities preferred
  • Ability to communicate verbally and in writing
  • Ability to travel to multiples service sites, staying overnight if necessary 
  • Experience in managing systems, processes, and people
  • Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities
  • Demonstrate computer proficiency with working knowledge of Excel, Word, etc.
  • Good organizational skills and attention to detail
  • Proven supervisory skills
  • Capable of working responsibly with highly confidential information
  • Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models
  • Valid driver’s license from state of residence with satisfactory driving record as defined by Bright Spring Health Services’ vehicle policy and/or liability insurance carrier

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

410 S Mulberry Street , Eastland, TX 76448-2733 USA 


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