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Medical Receptionist - Pediatric Outpatient in Issaquah, WA at ResCare

Date Posted: 11/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    Issaquah, WA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Medical Receptionist - Pediatric Outpatient

Job Category: Direct Care/Operations

Line of Business: HomeCare Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Medical Receptionist - Pediatric Outpatient.

About this Line of Business

Rehab Without Walls (RWW) NeuroSolutions started more than 30 years ago.  RWW originally designed a program helping brain injury, spinal cord injury, and stroke patients using real-life activities in their own environment. Today, RWW is still removing walls, breaking barriers and rebuilding lives. But RWW is also connecting the neuro-rehab continuum, providing expertise in the right place at the right time with outpatient and residential services in addition to groundbreaking home and community rehab.

RWW services start with the understanding of a patient’s health, lifestyle and goals. RWW then assembles a team of neuro-trained therapists who work across therapy disciplines to create a truly personalized program that blends scientifically backed rehab protocols with the patient’s real-life activities. It’s a combination that delivers better results during the recovery journey and into the future.

As a(n) Medical Receptionist - Pediatric Outpatient you will: 

  • Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries.
  • Receives referrals and understands type of insurance benefits available.
  • Verifies insurances and obtains authorization from insurance companies.
  • Schedules patient appointments. 
  • Registers patients; checks patients in and out.
  • Collects copays at the time of each appointment and follows procedures for co-payment deposits.
  • Performs credit card transactions. 
  • Maintains patient account balances. 
  • Works with electronic medical records.
  • Files, Faxes, and Scans documents.
  • Manages and orders office supplies. 
  • Completes billing and payroll data entry. 
  • Schedules breaks and lunches with Aides to ensure front office is covered. 
  • Completes clinic opening and closing duties, as required.

Position Requirements

  • High School diploma or GED
  • Prior administrative experience in a health care environment is preferred.
  • Possesses  excellent interpersonal communication skills.
  • Presents professional attitude,  appearance  and beyond stellar customer service skills and use of judgment.
  • Is detail oriented, organized and  has strong data-entry skills.

Additional Information

Join our dynamic team at Northwest Pediatric Therapies a program of RWW Pediatric NeuroSolutions.


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

710 NW Juniper St Ste 106 , Issaquah, WA 98027-2717 USA