Program Director in Columbus, GA at ResCare

Date Posted: 10/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Program Director

Job Category: Operations Management

Line of Business: Residential Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Program Director.

About this Line of Business

We cover thousands of homes across the country, with a comprehensive range of programs and services, including host home and foster care. ResCare partners with people in the community who open their homes to individuals with disabilities and assists families by providing adoption and foster care services. With almost four decades of experience in the IDD services field, our aim is to be the provider-of-choice in the development of unique and proprietary service offerings and technologies - working toward innovative care models and leading health outcomes with states and payers.

As a(n) Program Director you will: 

  • Is responsible for all aspects of Rest Assured’s day to day operations, Coordination of client care, supervision and training of Program Manager, Shift Supervisors, and Tele-Caregivers, assuring quality of care standards are met, and customer service. 
  • Responsible for strategic planning and development of new service models and is also responsible for all human resource responsibilities within the organization.
  • Direct day-to-day operations of Rest Assured services to all customers, and provide direction, instruction, and guidance to operations employees.  
  • Monitor quality of supports provided and will implement corrective plans when needed.
  • Assure Rest Assured is in compliance with all applicable rules and regulations in all states.  
  • Act as human resource liaison with corporate human resource department.
  • Track and prepare customer billing summaries and submit to Accounts Receivable.
  • Responsible for the intake process for new customers.  Will prepare intake packet and enter new client information into Rest Assured databases.  
  • Participate and provide input in strategic planning meetings from Operations perspective.
  • Assist, and direct when applicable, in developing new policy, procedures and service models.
  • Other duties as assigned

Position Requirements

  • Bachelor's degree in human service/management field, or related field preferred
  • Must have at least 3 years of experience working in a supervisory role within the I/DD field

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

4621 River Rd Ste D , Columbus, GA 31904-5896 USA