This site uses cookies. To find out more, see our Cookies Policy

Project Director - WeCARE in New York, NY at ResCare

Date Posted: 12/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Project Director - WeCARE

Job Category: Operations Management

Line of Business: Workforce Services

About Workforce Services

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Project Director - WeCARE.

About this Line of Business

The Wellness, Comprehensive Assessment, Rehabilitation and Employment (WeCARE) Program provides a continuum of integrated services that evaluate the abilities and address the needs of Cash Assistance (CA) clients with medical and/or mental health condition(s) that may affect their employability. Clinical assessment processes determine clients’ functional capacity outcomes and ability to achieve the goals of wellness and employment or to apply for and receive federal disability benefits.

The WeCARE program has been successful in assisting thousands of New York City clients with clinical barriers achieve self-sufficiency. ResCare Workforce Services is a funded provider for WeCARE services through the New York City Human Resources Administration (HRA).

As a(n) Project Director - WeCARE you will: 

  • Serves as the project leader in the absence of the Medical/Project Director
  • Directly supervises the functional areas of vocational rehabilitation services and operations/quality assurance for both RWS and subcontractor staff
  • Directly supervises facility and support staff activities related to security and operation of the facility children’s area
  • Manages and trains staff in assigned functional areas 
  • Ensures that vocational rehabilitation services provided by RWS and subcontractors are in alignment with HRS policies and are exceeding expected productivity and performance
  • Is responsible for facility management, including logistics related with leases, facility design, accessibility, maintenance and repairs, equipment and supplies, data connectivity, vendor contracts, and landlord/facility management company relations; coordinates facility support activities with ResCare resource center support 
  • Oversees the WeCARE Quality Assurance program; directly supervises quality team members and ensures the HRA required quality plan is in place and being followed at all times
  • Ensures that timely and effective corrective action is taken when needed; monitors the results of corrective actions taken and makes adjustments as needed
  • Is responsible for compiling, analyzing, and disseminating quality reports and related information internally and to HRA
  • Is a member of the WeCARE leadership team; brings expertise related to areas of functional responsibility and overall operations 
  • Coordinates service delivery and performance management within areas of functional responsibility with subcontract teams
  • Interprets and communicates HRA requirements to all WeCARE team members and subcontractors
  • Ensures the WeCARE project is adequately staffed at all times and that required monthly staffing reports are completed and submitted to HRA timely
  • Ensures that all staff are adequately trained to do their positions
  • Oversees the WeCARE Quality Assurance Program; communicates quality issues internally and with subcontractors and ensures timely development and implementation of quality improvement initiatives
  • Ensures coordination and integrated service delivery across all functional areas and service tracks; approves standard operating procedures in areas of functional responsibility and ensures they are being followed at all times
  • Responsible for supporting the Medical/Project Director by managing the WeCARE budget and performance tracking and reporting

Position Requirements

  • Master’s Degree or higher in social services, healthcare, psychology, vocational rehabilitation from an accredited university required; Certified Rehabilitation Counselor (CRC) preferred
  • Ten years of management experience with at least five years as a director or above in a performance-driven environment
  • Five years of experience working in vocational rehabilitation and/or workforce development
  • Five years of experience managing staff levels of at least 25 individuals
  • Three years of case management experience
  • Experience in overseeing and managing subcontractor relationships
  • Experience in vendor relationship management and facility management
  • Experience in managing government-funded programs
  • Experience in developing and managing systems of continuous quality improvement
  • Experience in programs serving TANF recipients preferred
  • Bilingual or multilingual preferred

Additional Information

This position will be located in the Manhattan area.


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

494 8th Avenue Suite 1500 , New York, NY 10001 USA