Quality Assurance Manager in Hoover, AL at ResCare

Date Posted: 5/18/2018

Job Snapshot

  • Employee Type:
  • Location:
    Hoover, AL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Quality Assurance Manager

Job Category: Quality & Compliance

Line of Business: HomeCare Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Quality Assurance Manager.

Are you passionate about helping others? Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

Quality Assurance Manager Responsibilities

To complete quality assurance audits of assigned service sites to ensure compliance with State, Federal and company requirements. To ensure quality services are provided for each person served on a consistent basis in each program.

Essential Job Responsibilities:

  • Create and distribute schedule for quality assurance checks and full audits to insure audits are completed on a consistent and timely basis.
  • Maintain current knowledge of area program regulatory and company Best In Class requirements to ensure accurate quality assurance review.
  • Follow company procedure and practice for completing various program quality assessment audits.
  • Complete HCS Utilization Reviews on a consistent and timely basis.
  • Complete follow-up of Quality Assurance audits when requested on a timely basis.
  • Request and attend training to maintain current knowledge of area program regulatory and company Best In Class requirements to ensure accurate quality assurance review.
  • Provide in-services for programmatic staff when requested.
  • Maintain required training per company guidelines and policy.
  • Complete any assigned special projects as needed.
  • Serve on assigned committees as needed.
  • Complete timely responses to requests from Regional Operations staff.
  • Complete other duties as assigned.

Specific Requirements

  • At least one year experience as either QIDP or Case Manager with a thorough knowledge of human service program regulatory requirements for assigned area(s).
  • Excellent writing and verbal communication skills are essential.
  • Must be able to travel overnight and/or work early and late hours 80% of the time. Knowledge and experience in quality assurance systems is essential.
  • Bachelors degree in any area of human services.

Additional Information

Strong knowledge of Medicaid waiver programs, Community Health Accreditation Program (CHAP) and/or Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Knowledge of Residential Services; LPN preferred.


In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
    • Cell phone Service
    • Ford and Chrysler Automobiles
    • Furniture
    • Appliances
    • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement

Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

500 SOUTHLAND DR STE 210 , HOOVER, AL 35226-3701 USA