Rapid Response Representative - Grand Prairie - WFS in Grand Prairie, TX at ResCare

Date Posted: 5/24/2018

Job Snapshot

Job Description


Title: Rapid Response Representative

Job Category: Business Services

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Rapid Response Representative.

Are you passionate about helping others? Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

Rapid Response Representative Responsibilities 

Specific Requirements

The Rapid Response Representative will be responsible for the timely processing of Rapid Response Services to include but not limited to Data Entry, Packet Assembly, Providing Qualified Work In Texas Job Search and Follow-Up Services, maintaining Supply Inventory, File Management and Collaborating with WIOA Staff to connect Dislocated Workers with Career Services.    This position also serve as a back-up assistant/presenter (English and/or Spanish) at the RR Orientations (Outplacement Services) based on business demands.

  • Data Entry into TWIST and Work In Texas ( WIT) Systems to meet Data Entry Deadlines
  • WIT Qualified Job Search Services to include Follow-Up and Job Leads to Dislocated Workers
  • Packet Assembly with Updated/Quality Inserts
  • Maintain Rapid Response Supply Inventory to include requesting supplies as needed
  • Serves as a back-up to provide Employee Orientations, Facilitating Workshops, Transition Centers, and assist at Job Fairs
  • Weekly Reporting and Tracking of all RR Outcomes
  • Timely submission of Timesheets and Expense Reports
  • Other duties as assigned.


  • A related Associate’s Degree from an accredited college or university and six months equivalent work experience or a High School Diploma and at least 12 months equivalent experience in related position
  • Proficiency with MS Office Applications to include Typing of 35 net WPM
  • Bilingual in English / Spanish for follow-up and Group Presentations
  • Excellent Attendance and Punctuality
  • Organized and proven ability to set priorities to meet deadlines
  • Availability to work as scheduled which may include in inclement weather and/or outside 8-5 M-F based on business demands
  • Excellent verbal and written communication skills to include Public Speaking experience
  • Enthusiastic, Driven, Focused with a “Can Do” Attitude and Excellent Customer Service Skills
  • Effective organizational skills to prioritize tasked based on due dates to meet deadlines
  • Knows the Dallas Area or can get to destinations using maps/GPS


In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
    • Cell phone Service
    • Ford and Chrysler Automobiles
    • Furniture
    • Appliances
    • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement

Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

801 S State Hwy. 161., Suite 500, Grand Prairie, TX 75051