Regional Director - Workforce Services in Dallas, TX at ResCare

Date Posted: 9/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Regional Director - Workforce Services

Job Category: Operations Management

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Regional Director - Workforce Services.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Regional Director - Workforce Services you will: 

  • Oversees all operations to include successful implementation of strategic and business plans, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes, employee relations and compliance with local, state, and federal law. 
  • Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals.
  • Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders. Maintains awareness of funding source/client requirements and legislation that impacts business operations and liability.
  • Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures.
  • Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities.
  • Works directly with location Executive Directors, clinical management and support staff to identify and resolve any issues relevant to the efficient and successful operations of each location. Assists Executive Directors in development of recruitment, retention and succession plans.
  • Oversees the development/enhancement of office systems/procedures to ensure effective operation and communication internally and with the corporate office.
  • Reviews/approves location policies based on the company’s mission, care standards and business practices, and compliance with corporate policies and procedures.
  • Approves bid/contract development and submission, as necessary.
  • Ensures implementation of corporate initiatives and directives.
  • Other duties as assigned.

Position Requirements

  • Master's Degree in Business or Human Services, or other equivalent degree.
  • A minimum of five years progressively responsible experience with the proven ability to effectively manage systems, processes, and people. 
  • Experience providing services in residential or homecare setting.
  • 5+ years of supervisory experience with at least 5 direct reports.
  • Maintains relevant professional licensure/registration/certification in the state of practice, if applicable. 
  • Demonstrates the experience or ability for strategic development and management at an executive level.
  • Able to travel locally and out of state

Additional Information

Candidate must be a resident of Texas.


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

7330 S Westmoreland Ste 200 , Dallas, TX 75237 USA