Revenue Cycle Manager in Phoenix, AZ at ResCare

Date Posted: 7/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Revenue Cycle Manager

Job Category: Finance & Accounting

Line of Business: Resource Center Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Revenue Cycle Manager.

About this Line of Business

Since 1974, ResCare, Inc., has been dedicated to impacting communities for the better with a mission to help people live their best life. As the largest diversified health and human services provider in the U.S., ResCare makes a difference in people's lives and communities by providing home and community-based health services to complex populations.

With more than 45,000 dedicated employees serving over 60,000 people daily across the country, ResCare offers daily living, behavioral health and other health-related support services, pharmacy, remote monitoring solutions, neurorehab therapy, along with vocational training and job placement for people of all ages and skill level.

ResCare is changing the industry through our commitment to continuous quality and safety improvements, and we're investing in technology to connect homes and people. We're also working with federal and state government agencies to educate and advocate for the use of those needed care solutions to improve quality outcomes and reduce costs.

As a(n) Revenue Cycle Manager you will: 

Controls all activities in the revenue cycle functions. Manages collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of cash receipts and referring accounts to collection agencies. Ensures accurate receivable records and verifies outstanding account balances. Creates financial reports relating to account receivable function and status of accounts.  Audits methods and procedures of accounts receivable function to improve efficiency. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. 

Essential Responsibilities/Job Duties

  • Reviews aging reports to resolve denial of claims and for high dollar accounts.  
  • Provides direction in the collection of all assigned accounts. 
  • Communicates any issues and problems related to aging reports and collections. 
  • Notifies management of problems and issues with the department as they arise.
  • Improves processes within department emphasizing quality and efficiency. 
  • Provides leadership in developing and implementing solutions.
  • Provides training of system applications and technical support of all Revenue Cycle systems in the areas of collections, claims processing and reports.  
  • Oversees the training of new staff. 
  • Oversees the electronic and manual billing processing of claims.
  • Other duties as assigned.

Position Requirements

  • Requires a bachelor's degree of accounting, finance or Business Management or any equivalent combination of education and experience. 
  • 3 to 5 years supervisory experience required.
  • At least 5 years of experience in the related area as an individual contributor preferred.
  • Must be proficient in Microsoft Excel and have working knowledge of financial software programs. (AS400, HCS, Oracle, Zirmed, preferred)
  • Extensive knowledge of revenue cycle. 
  • Must possess exceptional organizational and communication skills and be able to manage numerous areas of responsibilities. 
  • Must be able to function well as a member of a team and must demonstrate leadership and supervisory skills.

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

960 W Behrend Dr Ste 3 , Phoenix, AZ 85027-4406 USA