Tracking Supervisor--WFS in Houston, TX at ResCare

Date Posted: 6/28/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/28/2018

Job Description

ResCare 

Title: Tracking Supervisor--WFS

Job Category: Operations Management

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Tracking Supervisor--WFS.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Tracking Supervisor--WFS you will: 

Responsible for overseeing the project's programmatic activities and operations. Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues. Analyzes processes and procedures to optimize performance. Defines and sets operational goals. Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff.

  • Understand all technical aspects of the operational units.
  • Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs.
  • Maximize performance and productivity.
  • Direct/delegate staff responsibilities to meet and/or exceed performance standards.
  • Facilitate meetings with partners to promote full, frequent communication.
  • Review staff performance and recommend corrective actions as needed.
  • Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively.
  • Participate in development and maintenance of standard operating procedures.
  • Position Requirements

  • Related Bachelor's Degree from an accredited college or university or equivalent experience in workforce service programs (TANF, WIA, One-Stop Operation, etc.).
  • Experience organizing, planning and developing program operations at a supervisory level.
  • Demonstrated customer service skills.
  • Detailed program knowledge.
  • Excellent written and verbal communication skills.
  • Excellent leadership, interpersonal and human resource management skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to work with culturally diverse populations.
  • Ability to work flexible hours and travel between operation sites, attend meetings, events as directed.
  • Additional Information

    Work Location subject to change when new offices are established in the Houston Metro Area

    Benefits

    ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

    ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

    8373 Westheimer , Houston, TX 77063-2703 USA