VRS Fast Track Job Developer - WeCARE in New York, NY at ResCare

Date Posted: 9/19/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/19/2018

Job Description

ResCare 

Title: VRS Fast Track Job Developer - WeCARE

Job Category: Business Development

Line of Business: Workforce Services

About Workforce Services

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a VRS Fast Track Job Developer - WeCARE.

About this Line of Business

The Wellness, Comprehensive Assessment, Rehabilitation and Employment (WeCARE) Program provides a continuum of integrated services that evaluate the abilities and address the needs of Cash Assistance (CA) clients with medical and/or mental health condition(s) that may affect their employability. Clinical assessment processes determine clients’ functional capacity outcomes and ability to achieve the goals of wellness and employment or to apply for and receive federal disability benefits.

The WeCARE program has been successful in assisting thousands of New York City clients with clinical barriers achieve self-sufficiency. ResCare Workforce Services is a funded provider for WeCARE services through the New York City Human Resources Administration (HRA).

As a(n) VRS Fast Track Job Developer - WeCARE you will: 

  • Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment 
    • Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire
    • Develops transitional employment agreements and submits them to supervisor for approval 
    • Coordinates screening and referral of customer candidates for transitional employment
    • Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates
    • Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
  • Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment. 
  • Understands and incorporates accommodations into employer communications to maximize customer employment opportunities 
  • Builds relationships with employers to ensure satisfaction with services and repeat business
  • Matches customers to jobs available in WeCARE and other systems; refers customers to jobs
  • Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
  • Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development
  • Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities
  • Conducts customized employer outreach to accommodate specific customer needs
  • Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted
  • Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement

Position Requirements

  • Bachelor’s Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation
  • Four years direct customer service experience providing services in a clinical or social service environment
  • Experience in programs that place customers to employment
  • Experience in a fast-paced, team environment that is performance driven
  • Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques
  • Excellent organizational skills and strong attention to detail
  • Experience with publicly-funded programs; TANF experience preferable
  • Experience in assessing the need for and making reasonable accommodations for customers 
  • Knowledge of laws and regulatory requirements related to program responsibilities
  • Ability to use various electronic systems to carry out duties and responsibilities
  • Bilingual or multilingual preferred

Additional Information

Position(s) available in Staten Island, Brooklyn, and Manhattan.

Benefits

ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

494 8th Avenue Suite 1500 , New York, NY 10001 USA