Work/Day Services Manager in Benton, KY at ResCare

Date Posted: 6/4/2018

Job Snapshot

  • Employee Type:
  • Location:
    Benton, KY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Title: Work/Day Services Manager

Job Category: Direct Care/Operations

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Work/Day Services Manager.

Are you passionate about helping others? Dont miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

Work/Day Services Manager Responsibilities

Responsible for the operation of vocational services in a workshop setting, including personnel, budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program to persons served. 

Supervises workshop/day program staff.

  • Oversees/participates in the hiring process of all assigned positions in accordance with Rescare policy and local, state, and federal employment law.
  • Ensures all assigned staff receive training and supervision as needed to meet performance expectations.
  • Ensures accurate and timely completion of all documentation related to staff (new hires, terms, evals, leave requests, corrective actions, etc.).
  • Provides oversight and acts as role-model/mentor to staff in the performance of their duties.
  • Conducts investigations and ensures appropriate follow through on recommendations.

Manages contracts and supervises the work of contract staff.

  • Oversees ongoing contracts.
  • Supervises and trains staff on contract work.
  • Oversees determination of wages for persons served.
  • Oversees setup of new contracts.
  • Conducts annual prevailing wage surveys and resultant contract updates.
  • Receives and reviews work records, production summaries, and related contract documents.
  • Maintains good customer relations with current business partners.

Provides support to persons served.

  • Oversees the treatment/support services provided by vocational staff.
  • Serves as liaison for appropriate Service Coordinators.
  • Coordinators/resolves conflicts in resources for provision of services.
  • Attends support plans or special reviews, as necessary.
  • Monitors program documentation for accuracy and timeliness.
  • Evaluates and monitors program effectiveness.
  • Monitors individual financial records.
  • Monitors individual medication administration records.

Provides budget and financial oversight.

  • Assists in the development and monitoring of assigned budgets.
  • Remains within budgeted expenses for service areas.
  • Reviews and assigns referrals for placement.
  • Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure.
  • Monitors staffing schedules, overtime, staff vacancy rates.
  • Conducts/participates in internal investigations assigned and ensures/monitors follow-up to recommendations.

Specific Requirements

  • BA/BS in Business, Health Care Administration or a Social Science or High School Diploma/GED and equivalent job experience of 3 years. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Regional Vice President.
  • One Year of supervisory experience required. Prior experience providing services and supports to individuals with intellectual and/or developmental disabilities preferred.
  • Ability to communicate verbally and in writing.
  • Ability to travel to multiple service sites, staying overnight as necessary.
  • Experience in managing systems, processes and people.
  • Working knowledge of Federal, State and Local regulations concerning services to individuals with intellectual and/or other developmental disabilities.
  • Demonstrated computer proficiency with working knowledge of Excel, Word, etc. desired.
  • Good organizational skills and attention to detail.
  • Valid driver's license.

Additional Information


In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
    • Cell phone Service
    • Ford and Chrysler Automobiles
    • Furniture
    • Appliances
    • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement

Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

102 CAKY DR , BENTON, KY 42025-7592 USA