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Youth Career Advisor in New Orleans, LA at ResCare

Date Posted: 11/28/2018

Job Snapshot

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Job Description


Title: Youth Career Advisor

Job Category: Professional: Clinical

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Youth Career Advisor.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Youth Career Advisor you will: 

  • Manages a caseload of customers, providing services to one or more of the following customer groups: WIOA Youth, the universal population and other special program populations as required.  
  • Present and facilitate group job readiness, life skills, or job search training agenda
  • Conduct group orientation for participants and provide a positive introduction to the job search and readiness program
  • Ensure all participants achieve the critical competencies taught in the workshop
  • Assess competencies using activities and audio-visual equipment
  • Ensure workshop rooms and common areas remain uncluttered and professional in appearance
  • Identify participant challenges to finding employment and prompt them to find solutions
  • Complete paperwork to document participant activity and progress
  • Conduct regular on going individual meetings with participants for job search, education, job retention and/or job readiness
  • Complete an individualized orientation to component services
  • Identify participant challenges and prompt them to find solutions
  • Maintain information about area resources and employers
  • Ensure participant accountability
  • Meet with participants to conduct one-on-one interviews; assesses job search plans; discusses obstacles to obtaining employment; and monitors daily activities
  • Arrange for employers to speak to participants about employment and employer expectations
  • Track and maintain employment retention goals
  • Provide government agencies with prompt notification that a participant has lost or reduced hours of employment
  • Maintain scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
  • Provide information to participants on available training and/or jobs that will lead to advancement
  • Send out correspondence to schedule appointments, requests employment verification, and acquires pay stubs when applicable
  • Assume central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
  • Prepare, organize and maintain participant files reflecting the entire history of a program participant
  • Maintain case files in an audit-ready state and maintain log of supportive services issued
  • Maintain accurate, updated information in the participant database
  • Submit internal and customer reports as required and process incoming mail and referrals
  • Prepare summary documents for and attends appeal hearings when necessary

Skills and Abilities:

  • Must be able to interact cordially and productively with a variety of people.
  • Must be able to market JOB1 Business and Career Solutions Center and explain the mission to the general public.
  • Must establish and maintain effective working relationships with, and among, all personnel.
  • Must support the mission of ResCare Workforce Services.
  • Excellent written and verbal communication skills.    
  • Must be able to work occasionally long or extended hours, including weekends.
  • Must be able to function in a hectic work environment with occasional periods of high stress.
  • Must maintain the confidentiality of all information housed in the division.

Position Requirements

  • B.S. /B.A. in social services or related field, a minimum two (2) years working with targeted population required.  Experience may be substituted for formal education.
  • Case Management /Career Development experience preferred
  • Must pass State criminal background check and drug screen.
  • Must be able to pass DMV check and be insurable through the Company’s automotive liability carrier.  Must provide own transportation and maintain proper vehicle registration, vehicle inspection and insurance.

Working Conditions:

  • Must be able to tolerate frequent periods of high stress, heavy workload and multiple priorities.
  • Must be able to hear, see and communicate effectively with participants.

Marginal Duties:

  • Other work-related duties as assigned.

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

3400 Tulane Avenue 2nd Floor , New Orleans, LA 70119-7142 USA