Youth Coordinator in New Orleans, LA at ResCare

Date Posted: 11/10/2018

Job Snapshot

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Job Description


Title: Youth Coordinator

Job Category: Operations Management

Line of Business: Workforce Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Youth Coordinator.

About this Line of Business

ResCare Workforce Services is the nation's leading and most comprehensive provider of services and solutions designed to help put people to work.  

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare's team of more than 4,500 workforce professionals sets the industry's best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

As a(n) Youth Coordinator you will: 

  • Acts as the functional leader for the Youth team guiding the team to effectively provide employability skills services.  
  • Provides ongoing training to team members as necessary to ensure quality services; arranges for  Intake and Assessment Specialists to assist during high traffic times.
  • Communicates to team members any changes in federal and state regulations, policy, or procedures that affect their role in the service delivery model. Coordinate with the Project Management team for training needs.
  • Oversees and evaluates Youth program staff to ensure quality customer service, efficient and effective operations, and the best use of resources to facilitate expected outcomes.
  • Works closely with staff on ensuring the negotiation of work site agreements, internships, and fourteen element activities.
  • Maintains accurate youth spending and cost associated with services.
  • Ensures that all workforce center functions are delivered in a timely manner according to the guidelines and principles set forth by the Board and serving as liaison to support services providers to ensure seamless service delivery.
  • Organizes and conducts regular case record reviews to ensure quality service delivery and completing periodic reports for all programs to facilitate program reporting and evaluation and performing other duties as assigned including assignment to work in another workforce center as needed.
  • Convene and collaborate with youth partners.
  • Manage Career Center partners and other partner contracts.
  • Outreach to develop broader engagement with schools and community based organizations.
  • Develop youth partner relationships to provide wholistic services.
  • Develop and manage reporting across partners.
  • Other duties as assigned

Skills and Abilities:

  • In-depth knowledge of the rules and program operations of the WIOA Youth Program preferred.
  • Minimum three years of professional experience in supervision, case management, and/or counseling and proficient writing skills for correspondence and program reporting with good interpersonal skills and verbal communication.
  • Demonstrated planning, training and supervisory abilities.
  • Demonstrated computer  and customer service skills.
  • Ability to work flexible hours.
  • Excellent organizational and communication skills.
  • Ability to develop and maintain an effective working relationship with management, coworker, Board Staff and general public
  • Excellent written and verbal communication skills.
  • Must be able to work occasionally long or extended hours, including weekends.
  • Must support the mission of ResCare Workforce Services.
  • Must maintain the confidentiality of all information housed in the division.

Position Requirements

  • Related Bachelor’s degree from an accredited university or college, or equivalent 3 years work experience.
  • Must pass State criminal background check and drug screen.
  • Must be able to pass DMV check and be insurable through the Company’s automotive liability carrier.  Must provide own transportation and maintain proper vehicle registration, vehicle inspection and insurance.

Working Conditions:

  • Must be able to tolerate frequent periods of high stress, heavy workload and multiple priorities.
  • Must be able to hear, see and communicate effectively with participants.

Additional Information


ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

3400 Tulane Avenue 2nd Floor , New Orleans, LA 70119-7142 USA